| Services offered to UNIL students
| How to benefit from International SOS services ?
| Introduction to International SOS
UNIL now offers travel insurance, as well as medical, security and logistical assistance worldwide, coordinated by International SOS (ISOS), to support students who travel abroad as part of their studies.
ISOS provides the following services:
The travel insurance package covers the following risks:
As each individual situation is unique, it is essential that every student contacts ISOS for information if required.
ISOS is your sole point of contact 24 hours a day, 365 days a year and works closely with Européenne Assurances Voyages SA (ERV) to take care of the person concerned and manage the costs associated with the assistance provided.
Students have access to the following tools:
ISOS also provides UNIL students with round-the-clock information on the security situation, recommendations on topics such as needing a visa and other useful information about travelling to a country without risk, and keeping up to date with the latest news, for example about the COVID-19 pandemic.
You need a unique UNIL member number to log into the ISOS portal (website and mobile app) and will also be asked for it when you phone their central helpline. This number will be shared with students who are going on a university exchange at a presentation organised by the Social Affairs and Student Mobility Office (SASME) a few months prior to departure. All students going on a university exchange during the following semester will receive an email invitation to attend the presentation.
The SASME can also share the UNIL member number on request with any student who is travelling abroad for a short time as part of their studies (for fieldwork, gathering data for their dissertation, etc.). The SASME will also inform the various secretariats and faculty coordinators.
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